Services
Overview
What We Offer
MED‑Project establishes a collection system that provides convenient access to patients and residents. The collection system is designed to be safe and secure on an ongoing, year-round basis. Collection sites participating in the program use a MED-Project drop box that is securely placed, maintained inside the collection site, and open to the public.
MED-Project maintains a Help Desk to support collection sites. Live agents collect the callers’ information and provide directions to the appropriate MED-Project resources in response.
MED-Project provides for the transportation and disposal of household-generate unwanted pharmaceutical products once they are collected. The unwanted pharmaceutical products are destroyed in accordance with all applicable laws and regulations.
MED‑Project reliably delivers high-quality services in:
Secure
Collection & Disposal
Public Outreach
& Education
Program
Administration
Safe and Secure
All drop box collection sites are securely placed to provide ease of access and maintained inside collection sites that are accessible to the public. Upon collection, MED‑Project safely transports and destroys pharmaceutical products in accordance with all applicable laws and regulations.
MED‑Project also offers mail-back services providing residents with pre-paid, pre-addressed mail-back packages along with instructions for proper disposal.
Outreach and Education
Easy to Find and Use Services
MED‑Project creates a system of promotion, education, and public outreach about the safe storage and secure collection of household-generate unwanted pharmaceutical products. Education and public outreach promote the use of safe storage and collection program so that where and how to return unwanted pharmaceutical products are widely understood. Highlights of the promotional activities are provided below.
Tools:
Website
- MED‑Project maintains a website (med-project.org) with information about options for the safe storage, disposal and collection of household-generated unwanted pharmaceutical products.
Call Center
- MED‑Project provides a toll-free telephone number for residents to obtain information about services provided by the MED‑Project program.
Media
- MED‑Project conducts public outreach for the program to educate the public about the safe disposal of expired or unwanted household medicines as well as inform them about available program services.
Website
- MED‑Project maintains a website (med-project.org) with information about options for the safe storage, disposal and collection of household-generated unwanted pharmaceutical products.
Call Center
- MED‑Project provides a toll-free telephone number for residents to obtain information about services provided by the MED‑Project program.
Media
- MED‑Project conducts public outreach for the program to educate the public about the safe disposal of expired or unwanted household medicines as well as inform them about available program services.
Connecting the Elements
MED‑Project effectively delivers all elements of a take-back stewardship program for unwanted medication and sharps from households to provide comprehensive program implementation and compliance.